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WinGatePrivate Proxy Network

Frequently asked questions

Answers to real questions from our users. To avoid repeating yourself, please read them before contacting support.

Can't activate your account?
If you have trouble activating your account, contact us using the details listed on the site.
Will the proxies suit my request?
This question comes up often. We provide access to our service and cannot know in advance whether the proxies fit your specific use. To find out, you get a free test of up to 2 hours, for your request.
How do I get a free test?
First decide which proxy type your software supports. Then register in the dashboard and request a test (button in the menu), enter in the settings your IP address that the list will be bound to, and activate the request. Then contact the operator using the details on the site and provide your login (nickname), as well as which proxy type you will use.
What format is the proxy list in?
We provide 2 formats of your choice: IP:PORT and IP:PORT:LOGIN:PASS.
What does the proxy pool consist of?
The proxy pool consists of 3000–5000 exclusive networks with double protection and 12000–15000 subnets. The networks are available only within the WinGate service.
How do I use your service?
Read through all the questions other users have already asked, understand how proxies work, and tune your software to get the most out of a purchase or test.
How many packages can I buy in one account?
No limit.
Is a discount possible?
We get this question regularly, and we have something better than discounts. You can keep earning with us and not spend your own budget.
Is there a thread limit?

There are 2 packages of your choice, each with its own thread limit; pick the one that fits, and use it up to the stated number of threads.

If you use 2 IP in a package, divide the total threads across the 2 IP so you don't exceed the amount allowed for the package. An account with excessive activity will be suspended pending review.

Note: packages and threads do not stack, choose the right package for your goals.

How does the connection work?

Everything happens in the dashboard: after registration and purchasing a package, you enter your IP address in the settings, after which activation runs.

IPv4 & SOCKS5 package: IP activation takes about 5 minutes.

Do you select by country?
No.
How is payment made?
Everything happens through the dashboard: you choose the amount and a convenient way to top up your balance.
Which proxy checker can I use?
We recommend the proxy checker by ZennoLab, there is a demo for testing, download the proxy checker.
What pause before checking a new list?
The list updates every 15 minutes.
What type are your proxies?
IPv4 & SOCKS5 package: you can use both SOCKS-4 and SOCKS-5, your choice. We recommend SOCKS-5.
How many proxies are online?
The online count ranges from 12000 to 15000 per day.
Is the proxy list delivered as lists?
In the dashboard you have 2 options: get a link or download a file.
How often is the list updated?
The list updates every 15 minutes.
Which countries are in the list?
IPv4 & SOCKS5 package: countries are a mix, that is the whole world, a bit from everywhere.
Is port 25 open?
Yes, all ports are open for work, including port 25.
How many IP can I bind?
The package price includes binding 2 IP addresses at once.
I have a dynamic IP, what do I do?
You control your IP address in the dashboard, in the settings of the activated package. You can change IP addresses without limits.
How many times can I take the free test?
The test is given once, before purchase. If you need a repeat test, you can get it for a review.
Do you have moneyback?

A refund is possible within the first 30 minutes after purchase. This applies to clients who chose the wrong package: the package is stopped and the funds return to your balance in the system.

In other cases moneyback is not provided. To avoid such misunderstandings, you get a free test that helps you decide whether to make a purchase.

Can I buy proxies individually?
No, we only offer mix packages, in large quantities.

Did not find an answer? Message support or open a ticket in your dashboard.

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